Professional Resource Center: Testimonials

Many of our eye care and vision rehabilitation customers have found Eschenbach to be a valuable partner in helping them grow their Low Vision Care service. 

From Customer Care support, to in-office training and consultative guidance, to marketing support, to accurate and on-time and shipping and delivery, Eschenbach has what it takes to enhance your Low Vision Care service. 

Here is what some of our customers are saying: 

About our Optoform Diagnostic Dispensing System:
"After trying a less expensive brand of low vision devices, I recently switched back to dispensing Eschenbach brand products because of the superior quality of their products and customer support. Not only are Eschenbach’s products of exceptional quality (less distortion, sturdier construction and a lifetime guarantee on most products), but the company’s unique ability to provide a local Territory Manager allows me to take advantage of many of Eschenbach’s complimentary services, right in my office. 

For example, the reimbursement advice I’ve received has improved our practice financially and the in-office training that my staff and I have obtained has maximized our confidence in finding and demonstrating the best devices for our patients. Plus, the company’s knowledgeable customer service representatives and quick shipping service gives me the right product at the right time so that my patients don’t need to reschedule their follow-up appointments. In short, Eschenbach has enhanced my low vision care service so that I have more successful outcomes with my patients while also providing a more successful outcome for my practice financially."  (Optometrist)

“I like the ease of the Optoform tray system…all of the devices are at your fingertips and everything is easy to find!” (Optometrist from Massachusetts)

About our In-office Training:
“The training Eschenbach provided was absolutely beneficial...we couldn’t have been successful without it!” (Optometrist from Missouri)

About our Customer Service support:
“Thanks for your quick response to my question. I received the merchandise and gave it to my client. She was elated that she can now read her favorite books and the newspaper. I look forward to ordering from your company in the future!” (Occupational Therapist from Pennsylvania)

About our on-line Continuing Education:
“I was a participant in your Telescopes – Part 1 webinar and was impressed with the content and presentation. Please add me to your newsletter list!” (Assistive Technology Specialist from Georgia)

Contact us to learn how we can help your practice!